TELNET is operating with a front office / back office model.
- The Front office is located in France but also in Germany, USA & UAE providing the business development and the sales & marketing support.
- Regarding the back office located in Tunisia, TELNET operates from three sites in Tunis, Ariana and Sfax.
Three modes of operation can be recommended, namely:
It is a means of engaging resources. It allows Clients, for a given project, to allocate dedicated personnel for a specific period of time, TELNET undertaking to provide the required technical skills.
The intervention of TELNET personnel is carried out, on the premises of the Client and / or those of TELNET.
TELNET commits to the results after analysis of the Customer requirement.
The commitment is about the cost, timing and quality of the deliverables.
This mode of development is suitable for projects whose scope, functional and technical specifications are well defined and the risk of frequent changes in the context of the project is low.
With more than 20 years of experience and several successful projects with this mode of operation, and thanks to its adapted processes, TELNET has forged a solid know-how in the project management with commitment of result as well as In setting up work units on different types of activities.
TELNET provides the Client with technical skills and a Project Manager.
It is a mode of operation that falls between the models of the package and that of the technical assistance.
The allocations of resources as well as the billing model are similar to those of the means of engagement method.
The management of the project is carried out in the image of a project with a commitment of results, taking into account a well-defined planning and deadlines and a mastered level of quality. This model is controlled by performance indicators shared with the Customer.
Technical and advancement meetings and steering committees are also organized with the Customer, with regular frequency.
Thanks to this model, TELNET guarantees to the Customer the mastery of the project in all its aspects, as well as flexibility and flexibility in the dimensioning of the team according to the real needs of the Customer.